For HR Platforms · Payroll SaaS · Recruitment Tech

You hold other companies’ employees’ lives in your database.

IC numbers, salaries, medical leave, disciplinary records — for every client you sign. Since the 2024 Amendment, the processor is directly liable: RM 1,000,000 exposure that no longer hides behind your customers.

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What the law expects from you

The obligations that apply specifically to hr & payroll software — with the statute doing the expecting.

PDPA 2024 s.9 — processor liability

You are liable for the personal data in your custody even though your clients are the controllers. "The customer configured it wrong" is no longer a defence.

PDPA s.40 — sensitive data

Medical certificates, union membership, and background-check results are sensitive personal data — explicit-consent territory, higher penalties.

PDPA s.129 — cross-border

Hosting tenant data outside Malaysia requires an adequate-protection basis. Your infrastructure choices are compliance decisions.

AI governance — automated hiring

CV screening and candidate scoring are high-impact automated decisions — the AIGE guidelines recommend explainability and human review, and Malaysia's proposed AI Governance Bill is under public consultation.

What we usually find

The three most common findings when we audit hr & payroll software. All fixable — once they're visible.

One database, every tenant

Multi-tenant HR platforms with no per-tenant isolation evidence fail vendor security reviews before the demo call ends. We check what your architecture discloses.

Payroll exports in plain CSV

IC numbers and salaries emailed as unencrypted spreadsheets — the single most common HR-tech finding, and the easiest to fix.

Screening algorithm, no paper trail

If your product ranks candidates, you should have documented logic, an explainability mechanism and a human-review procedure. Without documentation, you cannot show how a candidate was ranked.

The profiles that apply to you

A paid AuditCore scan runs your codebase and configuration against every check in these profiles — plus the core security set.

HR Tech · 15 checks PDPA 2024 · 36 checks NAIO AI Governance · 18 checks